Consultancy & Training Services

Whether you are already managing leasehold property, a leasehold provider or leaseholder we can provide a range of consultancy services which either compliment or are independent from the other services we offer.

Our Managing Director, Bernadette Rose, has over 25 years extensive experience working at a senior level in social and private leasehold housing sector and has delivered services to independent companies to improve their business. This includes Trade Bodies, private and social leasehold housing providers.

The Consultancy Services we can offer include:

Leasehold Managers:

  • Service reviews
  • Change management
  • Compliance audits
  • Consultancy & Advice
  • Mediation

Directors/Individual Leaseholders:

  • Right to Manage – assisting in setting up a new RTM Company
  • Understanding your lease
  • Lease disputes/complaints
  • Mediation

Training Services:

The current economic climate is driving organisations/managers/staff to deliver more for less and this is what your customers expect. Your orgnaisation/team need to be well informed and knowledgeable about the services you provide and be given the right tools and skills to deliver.

At Arrow, we can provide you with tailor made training packages from ‘Introduction to Leasehold Management’ through to bespoke training programmes on the topic(s) of your choice.

Customer service is at the heart of everything we do so you can be assured that the training we deliver incorporates service delivery at the very core of the topic being covered.

If you would like more information about this service please do contact us at any time.